Privacy Policy

Effective Date: 27th December 2024

At Wootton Auto Detailing, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Who We Are

Wootton Auto Detailing is a UK-based business that offers professional vehicle cleaning and detailing services. For the purpose of data protection laws, Wootton Auto Detailing is the "data controller" of your personal information.

2. Information We Collect

We may collect the following personal data:

- Contact Information: Name, email address, phone number, postal address.

- Service Details: Information about the services you request (e.g., detailing preferences, vehicle details).

- Payment Information: Payment details (processed securely by third-party payment providers).

- Usage Data: Information about how you interact with our website, including IP addresses, device information, and browsing activity (via cookies).

- Marketing Preferences: Information on how you engage with our marketing communications.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

- To provide and deliver our auto detailing services.

- To process payments and manage billing.

- To communicate with you about your appointments, services, and any inquiries.

- To improve our services and customer experience.

- To send promotional and marketing information (with your consent).

- To comply with legal obligations, such as tax reporting and record-keeping.

4. Legal Basis for Processing Your Data

Under the GDPR, we process personal data based on the following legal grounds:

- Performance of a contract: To provide our auto detailing services.

- Consent: For sending marketing communications or using your data for specific purposes you have consented to.

- Legitimate interests: To improve our services and enhance customer experience.

- Legal obligations: To comply with legal and regulatory requirements.

5. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

- Third-party service providers who assist in delivering services (e.g., payment processors, email marketing platforms).

- Legal authorities when required by law or to protect the rights, property, or safety of Wootton Auto Detailing, our customers, or others.

We ensure that all third-party providers comply with data protection laws and maintain adequate security standards.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we may need to retain financial information for tax or accounting purposes.

7. Your Rights

Under the GDPR, you have the following rights in relation to your personal data:

- Right of Access: You have the right to request a copy of the personal data we hold about you.

- Right to Rectification: You have the right to request correction of inaccurate or incomplete data.

- Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

- Right to Restriction: You can request that we restrict the processing of your personal data in certain circumstances.

- Right to Object: You can object to the processing of your personal data based on legitimate interests.

- Right to Data Portability: You can request that we transfer your data to another provider in a structured, commonly used, and machine-readable format.

If you would like to exercise any of these rights, please contact us at woottonautodetailing@outlook.com.

8. Cookies and Tracking Technologies

We use cookies on our website to improve your user experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Transfers

If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure that the data is protected by appropriate safeguards, such as using standard contractual clauses or ensuring the recipient country has an adequate level of data protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check this page periodically for any updates or changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Wootton Auto Detailing  

17 Hayfield Road

North Wootton

King’s Lynn

PE30 3RR 

Email: woottonautodetailing@outlook.com

Phone: 07493 777031

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This Privacy Policy is designed to be compliant with UK data protection laws, including the GDPR. Please ensure that you regularly review and update your own legal obligations and consult with a data protection professional if necessary.